Returns Policy
Welcome to our Returns Policy - where we keep it real and straightforward. We get it, sometimes things don't work out. Here's the deal on returning your gear:
1. Returns
If you're not feeling your purchase, no worries. You've got 7 days from the date of delivery to send it back to us for a refund or exchange. Just make sure it's in tip-top shape - unworn, unwashed, and with all the tags still attached.
2. How to Initiate a Return
Ready to send it back? Here's what you need to do:
- Contact our support team at info@haramzaade.com or go to Make A Return page to let us know you're returning your item.
- Pack it up nice and snug, making sure it's in its original condition.
- Ship it back to us using a trackable shipping method. We're not responsible for lost packages, so keep an eye on it.
3. Refunds
Once we receive your return and give it the once-over, we'll process your refund. Expect it to hit your account within a few business days. We're not here to drag our feet - we'll get it done pronto.
4. Exchanges
Looking to swap out your gear for something else? No problemo. Let us know what you want instead, and we'll make it happen. Just remember, it's all subject to availability.
5. Non-Refundable Items
Sorry, but some things are just too good to return:
- Gift cards: Once they're in your hands, they're yours for keeps.
- Final sale items: Snag 'em at a discount, but they're yours to love forever.
6. Damaged or Defective Items
If your gear arrives looking worse for wear, hit us up right away. We'll sort out a replacement or refund, no questions asked. We stand by the quality of our products, and we're not about to let you down.
7. International Returns
International? No problem. You're held to the same 7-day window, but keep in mind, return shipping costs are on you. We're all about fairness.